Family Services Receptionist/Administrative

Holy Cross Catholic Cemetery - Colma

Admin & Clerical
Full-Time
CATHOLIC CEMETERIES

Family Services Support Staff: Receptionist Position/Administrative Clerk
Job Description

Purpose and Scope:

A Family Services Receptionist/Administrative position is a full-time non-exempt level employee who reports directly to the Family Services Manager. This position works cooperatively with the full-time Family Services Advisors and other support staff. Working within a religious, not-for-profit environment, we offer a competitive salary and benefits package. This position is governed by a Collective Bargaining Agreement.

Receptionist Duties:
- Maintains safe and clean reception area by complying with office procedures.
- Professionally handles high volume of incoming calls on ten-line switchboard.
- Assists Funeral Directors and families upon arrival and coordinates handling of services with field personnel.
- Serves visitors by greeting, welcoming and directing them appropriately.
- Responds to visitor, telephone, and email inquiries.
- Maintains telecommunication system for house phone, console and radio operation.

Administrative Duties may include but are not limited to:
- Provides administrative support to the Family Services Department through activities such as light filing, mailings, and register interments.
- Schedules appointments and assists in maintaining office calendar.
- Approves and submits disposition permits to local boards of health.
- Completes decedent records and organizes files.
- Maintains supplies of informational materials for the office and mausoleum buildings.
- Coordinates clergy for First Saturday Mass schedule
- All other duties as assigned by the supervisor

Knowledge, Skills and Abilities

- Attention to detail and deadline; good time management and organizational skills; ability to multitask
- Strong knowledge of software applications, including spreadsheets, word processing and database programs (Access, Excel, Word), Unix, and the ability to learn new software.
- Interpersonal skills
- Strong verbal, written and telephone skills
- Bilingual (Spanish), preferred

Competencies and Education
- High School Diploma, or equivalent, required
- 2 – 4 years office experience, preferred
- The position requires moderate lifting (30lbs.)
- Valid California Driver’s License with an insurable driving record
- Active practicing Roman Catholic who understands and supports the teachings of the Roman Catholic Church, preferred.

Hours
Monday – Friday: 8:30am – 5pm
Some Saturdays


Please submit your resume and cover letter to: Sylvia Rivera, Family Resources Manager PO Box 1577, Colma, CA 94014-0577. Email: [email protected] Fax: 650-757-0752

The Archdiocese of San Francisco employs without regard to race, color, sex, ethnic or national origin and will consider for employment qualified applicants with a criminal history.